Returns & Exchanges
At Apex Apparel, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe remains as effortless as your style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in the portal to ensure faster processing.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the confirmation email, then affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number handy while we prepare your refund or exchange.